Stop simply organizing requests, and start innovating

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We work with product leaders in complex, non–digital-native organizations who know their product organization isn’t delivering the business results it should, and who suspect the problem is bigger than simply updating templates or hiring new people.

Our Product Operating Model Transformation uses a two-phased approach to ensure alignment and improve success.

Phase 1 - Current State Assessment

A focused, executive-level assessment designed to create clarity about what’s actually broken, and why.

We conduct interviews, attend meetings, and review documents to assess

  • How decisions are made and how work is prioritized

  • The relationship between business objectives and product work

  • How incentives across product, engineering, and go-to-market teams interact

  • Leadership team alignment and engagement

You’ll come out of this phase with

  • A clear diagnosis of the root causes behind blocked teams and stalled outcomes

  • A set of concrete options for what to change, and what not to change

Phase 2 - Future State Design and Implementation

A structured engagement to redesign the systems that shape product decisions, delivery, and accountability, and get teams on board with and using the new operating model.

Typical design components include

  • Clarifying the roles and responsibilities of product, engineering, go-to-market, and other teams

  • Aligning leadership around goals, priorities, trade-offs, and success metrics

  • Redesigning the planning and roadmapping processes, meetings, and artifacts

  • Realigning team incentives to be conducive to value-based product decision-making

  • Supporting product leaders as they step into modified roles

We’ll work on this together through

  • Executive working sessions, leadership alignment, coaching and advising

  • Hands-on training and support for teams as they onboard to this new way of working

  • Optional interim or fractional product leadership where helpful

You’ll come out of this phase with

  • Clearer priorities and a more compelling story to tell your customers

  • Product leaders empowered to make value-based product decisions

  • Less cross-functional friction and divergent incentives

  • Roadmaps that hold up under executive and board pressure

  • Teams focused on outcomes that drive value for your business, not just delivering features

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Scale your business through intentional product strategy and ways of working

Every engagement begins with a short assessment. From there, we decide together whether a transformation engagement makes sense, and what scope will deliver the most impact.

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